Efficiency with ease
Spend your time working on your business. Our operational services offer a wide range of solutions to help small business owners achieve more knowing their business operations are in safe hands.
Comprehensive Assessment
SBO applies a systematic approach to evaluate your business as it currently stands and provides a report with the necessary changes needed to take the business to the next level. We will:
define the key areas in your business to be addressed
assess your processes, policies and procedures
determine your critical business processes
evaluate any internal controls
review performance of key processes
identify operational risks in the business
provide a report for implementation
By monitoring the implementation of any changes, you are able to identify new areas of enhancement.
Strategy Development
We find a lot of our clients know instinctively what is wrong with their business, but either don’t know where to start, have the time to fix it or have the necessary skills needed. This is where we at SBO provides your solution.
Some of our successful client projects have included:
devising a sustainable recruitment process
setting up an effective CRM system
creating internal processes to gain efficiencies
cost saving exercise removing unnecessary expenses
developing a client onboarding process
Right from the start you will understand that the SBO team can be trusted with intimate details about your business. We have a diversity of skills and applied experience, so there are very few operational projects that we cannot turn our hands to.
Implementation and Execution
Very often, in fact for almost every SBO client, once we’re working together we see other areas of the business where we can offer solutions and provide support. When we see these, we recommend an operational audit. It is not just a box-ticking exercise it involves everyone in the business to fully understand what is done and how it’s done.
Once you have your report in hand, we’re ready to work on implementing the solutions needed to make efficiencies. Now you could do this yourself, but with the knowledge we’ve gained of the areas of concern, our collective experience and skills, we are better placed to implement the solutions and maintain the efficiencies they offer your business.
Monitoring and Improvement
There was once a belief that a small business didn’t need the support provided by experienced C-level people, then came the fractional FD and SMEs realised the value offered by these senior advisors.
At SBO we offer small businesses the Fractional COO. For a few days each month, you will have an experienced and skilled individual working alongside you and your senior members to devise, embed, design and implement strategic operational systems and processes. It will not take you long to wonder why you hadn’t onboarded a fractional COO before.